Business

The profitability of an auto repair shop does not rely solely on mechanics' skills or customer satisfaction but also on optimized resource management and precise performance tracking. Measuring efficiency and production ratios helps to understand how the business operates and identify areas for improvement. Here's why and how.

To what extent are car dealerships required to ensure the availability of essential parts for vehicle usage? This issue was clarified in a recent decision by the Quebec Court in September 2024. An automobile owner filed a claim for $14,903.50 against her car dealership, alleging a five-month delay in the delivery of a radiator support, a critical component for the repair and operation of her vehicle. She argued that this delay caused her financial harm, necessitating the rental of another vehicle during the part’s unavailability. She claimed that her damages stemmed from the dealership’s failure to fulfill its obligation to ensure the availability of essential parts for the repair and operation of the vehicles it sells.

As a recruiter, you're constantly searching for the best talent to fill your vacancies. To capture candidates' attention, it’s crucial to craft complete and appealing job postings. Candidates are skilled at quickly scanning job descriptions to determine whether a position interests them. You have limited time to grab their attention and to stand out. Yet, many job postings fail to include salary information—even though it’s the detail candidates most often seek!

Consaul Auto Care, a trusted auto repair shop in Albany, NY, has seen remarkable improvements in operational efficiency and customer service since adopting the GEM-CAR’s business management solution. Co-owners Deborah Blacklock and Charles Eglin, who have been serving Albany drivers for over 37 years, transitioned from Mitchell1 Manager SE to GEM-CAR and have no regrets. This comprehensive business management solution has helped them streamline operations, from customer management and inventory control to financial management and digital inspections.

The motor vehicle industry in Quebec is evolving rapidly. From mechanics to technological transformation and electrification, businesses in this sector must not only adapt but also face challenges related to qualified personnel.

Jacques Olivier, a recognized figure in the automotive industry, reached a significant milestone last September when he became President of the Corporation des Concessionnaires d’Automobiles de Montréal (CCAM). With a career that began in 1993 and years of active involvement on the Board of Directors, he is also the owner of seven dealerships in Greater Montreal.