Mechanic industry
STRONG GROWTH FOR CANADIAN TIRE’S AUTOMOTIVE DIVISION
By Anne Bourgoin
For 10 consecutive quarters now, Canadian Tire’s automotive division has shown strong growth. “Sales of automotive parts have increased by 5% and the service business has been particularly strong at both Canadian Tire and PartSource,” said Gregory Craig, Chief Financial Officer.
Building on these strong results, the company announced that it is investing in new technology to modernize the customer experience when servicing their vehicles. For example, technicians will be equipped with new tablets and customers will be able to communicate with them directly via text message.
“When you think about the average age of the fleet in Canada, it’s getting older because of the lack of new cars. This gives us a good boost. We’re very optimistic about the automotive sector,” said TJ Flood, president of Canadian Tire Retail Group.
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